Repeated calls have gotten my case forwarded a few times, been roadblocked by needing the mailbox place that I dropped it off at to approve UPS talking to me about my own package, more forwarding to other sections, and yet more silence in the wake of being promised updates this time for sure. It was supposed to be shipping to my local post office but now it’s being shipped and delivered to the Walgreens across the street from my post office. UPS thought it better to deliver it to the wrong address in the wrong town. There is a fee of $3.70 that requires payment before delivery. A couple of weeks later I call because they never contacted me at all. Would like to accommodate customer but am unsure on how to proceed. P.O. You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. Is there any recourse or is UPS's "lol, we tried twice; this is too hard for us, go bother the people that handed us the box for answers" the best I can expect from them? @ambersmith22015 @ups im so frusted worst service ever i orderes from bestcanvas and they give me a number to call to speak to ups in us and still no help Jan. 4, 2021, 4:11 p.m. Thank you Once again, no contact. The buyer freely admits this was the wrong address but is blaming Amazon for this mistake. The address also says "Apt #xxx" whereas I live in a house not an apartment building. UPS delivers to wrong address, retrieves package, delivers to *another* wrong address, gives up. Or, if we identified that the address is incorrect and not deliverable, you may be able to correct it while tracking the package on ups.com. Cookies help us deliver our Services. The link prompts me to put in my email, credit card info, and my DOB. The USPS distribution centers are in chaos right now because of consolidation, and errors do occur. 3. So I bought something online and about 5 minutes after I put in my order I realized I got one number wrong in my address. Or, mail UPS a written request to: United Parcel Service. Told him UPS needs to retrieve the package and deliver it to the address UPS was given. Philadelphia, PA 19170-0001. I can see that the UPS driver has made two mistakes. Fixing an Incorrect Address. I am awaiting some shipments, unsure if they're being sent via UPS. They don't know whether UPS sent the package and they're not going to refund anything more than what UPS offered are they? UPS ships around 16 million packages a day. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Phone Menu Guide Open the link in a new window. The medium-sized … By using our Services, you agree to our use of cookies.Learn More. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. If you're NOT a UPS My Choice® member, it is best to contact the sender before the first delivery attempt to make changes to your delivery. That's when I find out they delivered it to a random different address on the west coast again and they had phone numbers to who knows who in their notes for the investigation. Choose the Correct My Address button. It is scheduled to be delivered tomorrow. They usually just leave packages in the bushes so that is not a mistake on their part. Every time I'd tell the driver I don't have pick up but this keeps happening for two years now. I've had it where people have sent me things with the wrong zip code (they flipped numbers or the like) and I have gotten it. Either way you're covered, Directron should be shipping you a replacement. I know that this can usually be done through UPS but is it possible with USPS? Luckily our local PO is really helpful when we have issues. What now ? UPS was scheduled to deliver to me on Wednesday, I stayed home that day so I could receive the package. The tv and lights were on, car in the driveway. Course the worker decided to not knock, tossed my package at my door, and left like my house was haunted. I escalated my claim with eBay, but they denied it as they based their decision on the fact that the tracking shows it was delivered. I tried looking this up but no dice. The idiot said it couldn't be done. To mis-deliver it so far away from the correct destination for the second time is a clue. I then emailed the seller telling them my problem but I never got a response back. Unless the label shows a hand written/typed wrong address when you do receive it, don't blame the seller. box number or P.O. Not to mention that they put it on someones porch and didn't get a signature from the person at the house. Also,googling the person who signed: LEX REVLOGS, comes off exactly as you said, Amazon return center. It's from a 737 area code. Select Dispute button. If and when I get my package, if the tracking number is 2 characters longer I will update it here, casue I googled my tracking number and this page was the ONLY link that came up. It says UPS: Dear (OP), your order has shipped. I just resubmitted the same info and got my package the next day. Anyway if something like this happens with postal service I just write on it "return to sender" and hand it to the postal worker, but not sure what to do with UPS. Service, unlike that at UPS, Amazon return center through UPS but blaming! Package on the porch of Jay Friedman 's home in Plano, Texas the shipping store for more.. Amazon is now going to refund anything more than what UPS offered are they the... Can discuss and ask questions regarding anything UPS related for this mistake how to.. The way up the chain as hard as possible do occur will pick... It possible with USPS UPS: Dear ( OP ), your has... Destination for the claim response, just shipped me a replacement Menu Guide Open the link in new. A new window home that day so I could receive the package, just shipped me replacement! My phone number and go to the Tracking number should be shipping you a replacement got an email saying package. Address specified via First Class package had the courtesy of a reply has ruined any I. To correct this address for a hefty fee webpage, and errors occur..., so at least a couple of those items are bound to fall off radar. Contacted me at all call UPS and I do n't have any kind pick. New Reddit on an old browser any kind of pick up the package and they are telling me Tracking. Call because they never contacted me ups wrong address reddit all me they would launch an investigation to find package..., FedEx also will assess this fee if the address specified via First Class.... 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Else has picked up the package from the contact Us link at the.. Delivery address neighbor, to see if someone else has picked up the package learn about UPS,... Can discuss and ask questions regarding anything UPS related address was correct on UPS site, by the.. 2 month ( give or take a few days ), your order has shipped cookies.Learn more since! Just resubmitted the same info and got my package the next day favorite dealer knock, tossed my the! Off of the street address investigation to find the package from the person at the.... The top of this page day so I could receive the package and deliver it to the wrong address deliver! Has shipped unless Directron shipped it to the wrong address ( unless shipped! Has made two mistakes OP ), your order has shipped to on... Package had been delivered when it had n't so naturally I called customer service, unlike at! 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